John Durie is the President and CEO of Redstone Group, a Houston-based investment firm that owns and manages The Houstonian Hotel, Club, & Spa. Prior to joining Redstone five years ago, John served in various executive financial roles within the banking industry.
Today, Dr. Flowers and John discuss the business of serving people through hospitality and wellness – both very different businesses but both at the heart of serving people. John updates us on the renovation of the Hotel, Club and Spa in 2022. Finally, John tells the audience about the mission, vision and values of his company and where they can go to learn more.
Key Takeaways
01:15 – John Durie joins the show to share the history of The Houstonian and
07:20 – How John has trained his team to provide impeccable customer service
09:07 – Working through the struggles of a global pandemic
11:43 – The rich history of The Manor House and current renovations
17:28 – Robin shares her own experiences visiting The Houstonian
21:31 – John speaks to the beauty and uniqueness of the centerpiece of The Houstonian, the oak tree
24:03 – Upcoming events that John is incredibly excited about
29:57 – Dr. Flowers issues two inquiries about The Houstonian
31:13 – Dr. Flowers thanks John for joining the show and lets listeners know where they can learn more about The Houstonian
Tweetable Quotes
“It was a real picture for me to see what we’re contributing to the city and to the lives of people to create an environment and a space for them to come and stay healthy.” (06:20) (John)
“What I’ve learned at the Houstonian is that service is a mindset. It really is engrained. People that are successful, our staff members that are successful at the Houstonian have service ingrained in their DNA. I’ll even say hospitality is ingrained in who they are as a person.” (08:30) (John)
“Two weeks ago, my oldest son got married and we had the reception at The Houstonian. And it was just an incredible weekend to be able to share what we do every day with my family and friends and future in-laws and everybody.” (19:08) (John)
“I tell our PR people, ‘You’ve got a tough job because you need to make our members feel like the Houstonian is the most exclusive Club that there is. But you gotta make the community feel like The Houstonian is the most inclusive place on the planet.’ So that’s tough, but we do that very well.” (26:15) (John)
Resources Mentioned
JFlowers Health Institute – https://jflowershealth.com/
JFlowers Health Institute Contact – (713) 783-6655
Subscribe on your favorite player: https://understanding-the-human-condition.captivate.fm/listen
John’s Email – jdurie@redstonegroup.com
John’s Instagram – https://www.instagram.com/jpdurie/
John’s Facebook – https://www.facebook.com/profile.php?id=100068475497816
John’s LinkedIn – https://www.linkedin.com/in/john-durie-7a53a727/
Link to The Houstonian Hotel, Club & Spa – https://www.houstonian.com/
The Houstonian Main Line – (713) 680-2626
**The views and opinions expressed by our guests are those of the individual and do not necessarily reflect those of J. Flowers Health Institute. Any content provided by our co-host(s) or guests is their opinion and is not intended to reflect the philosophy and policies of J. Flowers Health Institute itself. Nor is it intended to malign any recovery method, religion, ethnic group, club, organization, company, individual, or anyone or anything.
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John Durie – The Business Of Serving People Through Hospitality & Wellness [Episode 63]
The History Of The Houstonian
Welcome, everyone, to Understanding the Human Condition, episode number 63. I’m your host, Dr. James Flowers, and I’m joined by my lovely co-host, Robin French. I am super thrilled, honored, and excited to have John Durie with us. Welcome, John.
Thank you.
John is the president and CEO of Redstone Group, a Houston-based investment firm that owns and manages The Houstonian Hotel, Club, and Spa. Prior to joining Redstone five years ago, John served in various executive financial roles within the banking industry. It’s a super special day because you’re here, and this is our maiden voyage in our podcast room.
It is great to be here.
Thanks so much. We know how busy you are, and thank you for taking time out to do this. We love being in this building. I think, what, have we been here six months, maybe four months?
Almost, yeah.
Almost six months.
Already outgrown it.
We’re already outgrowing the space, which is insane. I think Jane downstairs is tired of me calling, saying, “Can I have some more space?”
In addition to owning the Houstonian Hotel, Club, and Spa, we own the Redstone office building, and it’s just been great. We’ve had this since 1999. It’s just been a great building for the community, and we are so delighted to have you guys here.
Thank you so much.
Just the relationship that we have in the building and at the hotel has been really wonderful.
As a member of the Houstonian, I had wanted to move the office into the Redstone building, but you guys, this building stays occupied.
We’re 100% full, and we stay that way.
Everyone asks me all the time if there’s space. Nope. If there is, we get it.
That’s right. We hope.
What I would love to do, if you don’t mind, anywhere I am in the United States, I don’t care. I was in London talking to a couple of Americans last week, and they said, “Where is your office in Houston?” I said, “Have you ever heard of the Houstonian?” They said, “Of course we have, we’ve stayed there.” Whether I’m in California, Washington, wherever I am, everyone that knows Houston knows about the Houstonian or has stayed at the Houstonian, so what an amazing icon the Houstonian property is. I was wondering if you could tell the audience a little bit about the Houstonian.
Happy to. The Houstonian has a really rich history. It was founded or built, let’s say, a little over 40 years ago. A guy named Tom Fatjo and a guy named Jack Grayson had a vision for a campus that serves business needs and health and wellness needs of people. Tom formed the Houstonian Club, Jack Grayson formed the American Productivity and Quality Center, and then together they said, “Let’s build a conference hotel inn that serves for conferences, both for wellness and for business best practices.” It was a great idea.
We’re in the late ’70s, early ’80s, the world’s booming, and then things slowed down in Houston later on. Redstone, our current ownership, bought the property in 1992, and we’ve been progressively improving it and creating a luxury experience. The club has been a wonderful asset to the city of Houston for years and years. Our hotel has 280 rooms and 30,000 square feet of space for conferences. We do a ton of weddings, a ton of social events, and have business travelers in and out all the time. COVID obviously slowed that down. The campus is all about creating an environment where people can experience hospitality and be served by the various things we do, from the spa to the club to the hotel.
It’s amazing. Again, being a member of the Houstonian and walking through the resident locker room, you have names on each locker and the year the person joined. It’s amazing to me to walk through and see names on there that say 1980. It’s just wild that you have members that have been here that long. That really shows the quality of the Houstonian.
We celebrated 40 years during the COVID year. During 2020, it was the worst year to celebrate 40 years, but we do have about 4,500 members in our club. Somewhere, it kind of varies, it may be up to 4,700, 4,800 right now. Over 400 of those members have been with the club for 40 years. We had a luncheon for them. For me to stand up in front of probably 250 of our members who are 40-year members and see how healthy they are, it’s amazing. It was a real picture for me to see what we’re contributing to the city and to the lives of people, to create an environment, create a space for them to come and stay healthy.
It was a real picture to see what we are contributing to the city and to the lives of people to create an environment and a space for them to come and stay healthy.
You obviously have the same philosophy that we have here at J. Flowers Health Institute. That’s really somewhat of a mind-body-spirit approach to health, that is, keeping your body physical, your mind physical, and being spiritually physical. There are so many people at the Houstonian. You have yoga classes that teach people about mindfulness and meditation and keeping the importance of keeping our bodies stretched.
Impeccable Customer Service Training
Our members who have been here for 40 years need to keep moving to keep their bodies stretching, just like I do, and I’ve been here a couple of years. I love the approach that you have. I love seeing, and I’ve got to know, some of the members that have been members here for 40 years. Everyone is so welcoming. The staff is phenomenal, whether you’re at Trellis, the fitness center, or the hotel. People remember your name, and that is so important to me.
Excellent customer service.
Amazing. Is there a special training program that teaches your employees about customer service? Because it’s just perfection.
Yes, there is. In fact, in the studio today is our training manager. We’re excited to participate with you guys because we would like to use this forum to communicate with our employees. Through COVID and all of the things that have come with that, we’ve struggled with how to communicate with our employees because it’s so important. We have over 600 staff members throughout, in various places, and it’s hard to get them in a room. It’s hard to communicate with them via email or text. We’re looking at this forum. We do a lot of Forbes training, the Forbes four-star program has certain training elements that we incorporate into what we do.
Knowing the names, those are the things that are very important. Beyond training, what I’ve learned at the Houstonian is that service is a mindset. It really is ingrained. People that are successful, our staff members that are successful at the Houstonian, have service ingrained in their DNA. I even say hospitality is ingrained in who they are as a person, and that can’t be trained. You can hire for that, and maybe you can see it sometimes, and maybe you expect you saw it and you didn’t when you hired. But when we find a person like that, they have a long career at the Houstonian. I’m very pleased about that.
Service is a mindset. Hospitality is ingrained within a person. It cannot be trained.
Navigating A Global Pandemic
We’ve talked about COVID just a couple of times. I remember in the middle of COVID reading on the front page of the Houston Chronicle. It named hotel after hotel that was closing, not just closing for COVID, but in bankruptcy or having deep financial problems. The Houstonian remained open, I believe, throughout COVID because I ate here every day or ordered food every day throughout COVID. I don’t know the details of it. Every employee during that time would say, “We are being treated so well throughout this difficult time.” Can you talk a little bit to that?
Sure. We had a few weeks at the beginning of COVID where we had to shut the club and the spa down. We kept the hotel going the entire time. As soon as we could reopen, we did reopen and had very serious protocols in place to protect the health and wellness of everyone that we were serving. We took a page from the oil and gas industry of the 1980s. In business, I was a banker in my earlier career, I’ve seen the oil and gas industry ebb and flow over the years and saw that the companies that kept their team together in the downturn tended to do better in the upturn. It was our strong desire to keep our team as close together as possible.
I will say we did, unfortunately, have to lay off a few employees, and we actually reduced our staffing more by attrition than we did by layoffs. I will say we had to have some layoffs, and that was tough. We kept the vast majority of our staff in place. It was a costly decision in terms of our bottom line, but in terms of the rebound that we’re seeing, for us to have the staff in place that we have in place now to be able to serve our customers as they’re coming back, is huge, particularly as restaurants have struggled to get people back into their kitchens, into their dishwashing areas, and into their service areas. For us to have core staff still there doing that has been huge.
The Manor House: History And Renovations
It has been. I’m sure it has been. This is somewhat my second home. I eat at the restaurant all the time and have breakfast, lunch, and dinner, and typically hang out for just a little bit with friends up here. It’s the same staff, and they’re all amazing. They all love working here, and I love seeing that. You guys have done such a great job. Robin and I were also talking this morning about the Manor House and the rich history of the Manor House, and that was the former home of George and Barbara Bush, I believe, at one point.
They lived there when he was Director of the CIA.
Isn’t that wild? In fact, the G7 was held here in 1991. Speak to that just a little bit.
Correct. The Manor House is just a gem on the campus. It was designed by an architect named John Staub. John did architecture in Houston from the mid to late ’20s all the way up until the 1960s. He designed the Rice president’s house. He designed the federal courthouse downtown. He designed hundreds of homes in River Oaks and the Memorial Estates area, which is what this was called back in the day. The Manor House was actually one of his later properties. It was built in the late 1950s, but you can see a lot of John Staub touches with the brickwork and the way the paneling, there’s just a lot of Staub-esque things related to that house.
There have been a lot of fun things that have happened there. The G7 was a big one, and we have a picture book. We have a photo album in the house that shows a lot of great pictures from that. There’s a lot of memories from the Bush presidency and that family from them using the hotel. They were staying here the night he was elected, and they were staying here the night he was defeated. Both of them were interesting nights for the Houstonian and to be able to serve them. When we were doing our remodeling, we unearthed some stuff on there. We have cable and cable and cable running through our ceiling because back in that day, every time the president stayed here, there was a new landline installed. We have miles of cables.
Let’s pull all this out.
Secret Service installing cabling in the building.
What a rich history.
Speaking of renovations, what’s a great segue to talk about the renovations going on.
We’ve got a lot going on. During the COVID year, during 2020, we renovated 140 of our guest rooms. We have 280 total guest rooms. We took down half of them and did a full renovation, so those rooms are practically brand new. We’re very proud of the way the rooms turned out. At the end of 2020, we were sitting there saying, “Where is COVID going?” and we were going to start the second phase of the renovation. We said, “Let’s just put it on pause and see where this world goes right now.”
At the end of 2021, we said, “Let’s turn it on,” and so, at the beginning of 2022, we started renovating the second half of the rooms. We’re in process with that now and we’ll be finished by the end of the year. By the end of the year, we’ll have completely new hotel rooms. Our restaurant and bar were fully renovated. Our kitchen space for the restaurant and bar was fully renovated about three years ago. We are in a really good space in the hotel. The spa was fourteen years old. We basically tore it apart and built it back, and we are very proud of the way that turned out.
The most interesting addition that we have done with that is we added a lot of space for dining and relaxation and really made the rooms super nice. We added an outdoor experience that we call the soaking pools and garden. It’s just an outdoor space that has different bathing options, lounging options, and cabanas. We’re loving that space, and I think our clients are too.
It’s stunning, and the spa has won many awards.
The spa is recognized as a five-star spa. It’s the largest spa of its kind in Texas. What we’re working on is how to turn Trellis into a destination spa, how to bring people from out of state, have them enjoy what we do at the hotel, enjoy what we do at the club, and relax at the spa. There’s lots of opportunity with that. It’s interesting, our limitation at the spa is employees, like it is in so many places. A lot of people left the massage and esthetician jobs, and so we’re trying to get them back into the industry and having a little bit of success there. If you know anybody that wants to be a massage therapist or an esthetician, we are the place for them.
We’ll mention at the end of the show who they should reach out to.
We will, and I hear you. We are going through our own growing pains here at J. Flowers Health Institute, finding psychologists, neuropsychologists, and professionals to provide the services to keep up with demand. That flows over, not flows over, but you know our guests utilize the spa quite frequently. Sometimes it’s pretty difficult to get in, and that’s just because of the success and also because of the lack of being able to find those professionals. We’re all going through that growing phase.
I think we’ll see, over the next couple of years, staffing settle out, but there has been a huge turnover in labor. It’s going to be an interesting time to get it all back to where it needs to be.
We have three dedicated spots each week, appointments that are ours, we own three, so that’s great. Our clients love it there.
If you ever have one that’s going to waste, let me know.
That’s what each employee here says.
That’s what everyone says. You need to give one of those away.
Robin’s The Houstonian Experiences
I wanted you to say that I love working with the employees over at the Houstonian. They are like family to me, and I know to you as well. Whether it’s Tina, the corporate sales manager, her and I are like two peas in a pod. We even walk together at lunchtime. She’s absolutely fabulous. She’s been with you over twenty years. Nihal, I call him the king of the rooms. He loves it when I introduce him like that. He’s absolutely fabulous. Mark Lusterman at the front desk. The chef, Neil Cox, amazing. Steve, front of the house, he’s just amazing. I have a funny story.
Why don’t you tell everyone what Steve did for you the other day?
I’m there quite a bit. I do orientations of the hotel, and I walk people over to the spa on the grounds because we want our clients to know this is 27 acres of heaven here, and we want them to utilize it during their off hours. I was at the cash machine, and I was trying to get some cash out for the valet to head back over to the Institute. Steve walks up. He goes, “What are you doing?” I said, “I’m getting some cash for the valet.” He goes, “Take that card out of there.” I go, “No.” He goes, “Don’t pay money to get your money. Come here.” He whips out a wad of cash. He hands me a $20 bill.
We have a new ATM.
I said, “No, I can’t take your money.” He goes, “Robin, take that card out now.” He handed me $20, and he walked away.
As a former banker that installed that ATM 25 years ago, I’m very offended by that.
It was very sweet, but that’s what we do, we feel like family. I really appreciate it.
I got to experience that weeks ago. My oldest son got married at the Houstonian. Got married at our church and then had our reception at the Houstonian. It was just an incredible weekend to be able to share what we do every day with my family, friends, future in-laws, and everybody. Steve likes to say service is what we do in the technical delivery of our products, but hospitality is how you make people feel. I sent him a note and said, really, I just felt very loved through that, the way they served me and served my family.
My oldest son got married, and we had the reception at The Houstonian. It was just an incredible weekend to share what we do every day with my family, friends, and future in-laws.
What was amazing to me is the next weekend, they start all over, and they’re doing three weddings. They’re showing that same love to three different families. It’s not special to me. It’s just, like I said earlier, it’s in their DNA. It’s what our staff does. The memories that are made at the Houstonian are lasting, lifelong memories. My son’s in-laws had their reception at the Houstonian 31 years ago. They were talking about memories from then. I’m like, we really are in the business of memories. Our mission is making lives better through business, and our vision is to be passionately committed to serving others. But those two things work together to create those lifelong memories.
I think from the moment you drive into the drive, I was telling someone, I was on the phone with a family in New York. Their son is coming to stay with us for a couple of weeks here. The family said, “Can you describe where he’ll be staying?” I said, I closed my eyes, and I always just envisioned it. I said, from the moment you drive into the Houstonian, you just have a sense of relief and a sense of just, you take a deep breath.
It just leaves you.
The Houstonian’s Centerpiece Oak Tree
We’re in the city, we’re in the middle of Houston, Texas. So many people come to us, obviously for medical reasons, that are in the Texas Medical Center, that travel from all over the world. They think that Houston, and we are a huge city, but that it’s all concrete and all skyscrapers. If they’re from Israel, when they come to see us, they’re like, “Where are the oil wells?” We get a giggle out of that every time. You drive onto the grounds, and we’re just in this, almost like a nature preserve. You drive up, and you see that beautiful oak tree. You guys do some special ceremonies under the oak tree. I’ve seen the marry me signs and just special events under there. We want to have a special event under there, but talk about that oak tree.
The oak tree, I don’t have it dated, but it’s probably 200 or more years old. It is the centerpiece of what we are and who we are. It just represents, a tree expands at the base and grows up from the top. It just symbolizes what we’re all about, but we love that oak tree. I have a special memory under there now because, once again, two weeks ago, we had a pre-function under there. We had 200 people, and cocktails, and all kinds of fun, and it was beautiful. It’s just the most photogenic spot probably in Houston.
One of the things I have our public relations team working on is to come up with 15 or 20 selfie spots on the campus. We have some of the greatest spots to go get a selfie, but there’s one place back behind the hotel, on the south side of the hotel, behind the APQC building, where you get out close to the bayou. When you stand there, you can stand there and not see a building. You feel like you’re in a Costa Rican rainforest or something. We’re eight miles from downtown Houston, and we’re five miles from this and two miles from that. Getting me excited.
What a great idea to put 8 or 9 or however many selfie spots around to allow people to walk that trail or wherever they are in the Houston area.
Create a little map.
Speaking of which, Tina and I were walking, and on the path, there’s that little cluster of bluebonnets over in the corner there. There was one of our clients and her companion, and one of your security guards was taking the picture for them. It was adorable.
That’s great.
Shout out to a guy named Ray Cooley. Ray has been running our grounds for a couple of years now, and he had the idea to throw some bluebonnet seeds up there.
It’s perfect.
I’ve got a weekend place up in Brenham, and so we get up there a lot. The bluebonnets are beautiful on that road right there. You see all these people driving up and stopping on the side of the road, and you’re like, just go to the Houstonian’s and take your shot.
Right in the city.
Right there.
Exciting Upcoming Events
Something I’m super excited about is one of our staff members, I guess Tina approached one of our staff members and asked us if we wanted to buy a couple of tables for the Mickey Gilly event coming up. I said, absolutely. We bought two tables, I believe. Two or three?
Three. It was Nihal.
We are super excited, but why don’t you tell everybody about what’s happening with Mickey Gilly?
Steve should go into becoming a concert promoter.
He should.
The history of this is in 2020. We’re trying to figure out, we’ve got all this staff, we’re trying to keep busy, we need to come up with some things to do. Steve came up with the idea of doing movie night. We set up one of our ballrooms and showed movies in a socially distanced way. Their idea was to do Texas-based movies, so they did, one of the movies was going to be Urban Cowboy. Steve, I don’t know if he knew Mickey before, but he just picked up the phone and called Mickey or his promoter in Branson and said, “We would love to see if we could borrow the bull from Urban Cowboy.”
Mickey still has the bull from Gilly’s in Urban Cowboy. Steve and Nihal went up with a trailer, picked up the bull, and brought it to our ballroom. We had it. During the event, Steve set it up where Mickey called in. He’s up there talking, and Mickey calls. He talked to him on the speaker phone. I think they just developed a friendship, and Steve just thought, let’s just get Mickey over. I don’t want to promote it too much because I think it sold out.
It sold out. It did.
I think it sold out almost immediately.
It did, but you do lots of events there. What was the one we went to? The barbecue.
We’ve been to so many.
We went to a whole bunch of them. You’ve got a crawfish festival coming up, right?
It’s sold out.
We do. I don’t have the details on it. I don’t know it’s sold out. The team does all kinds of events that are member-focused and also just focused on people in the community. One of the big things that I tell our PR people, you’ve got a tough job because you need to make our members feel like the Houstonian is the most exclusive club there is. You’ve got to make the community feel like the Houstonian is the most inclusive place on the planet. That’s tough, but we do that very well, I think. Just getting the word out on the Houstonian locally is important because I think a lot of people drive by us on North Post Oak and see the sign, but they don’t really know what’s back there behind that gazebo. They feel like they’re not welcome because it’s a private club, which it is, but there’s a whole lot more to what we do here than a private club.
The staff have a tough job because they need to make our members feel like The Houstonian is the most exclusive and inclusive place on the planet.
I would encourage everyone listening, just come over to the Houstonian, come over and stay at the hotel, visit the hotel. The restaurants are phenomenal. Manor House restaurant.
With COVID, we closed the Manor House restaurant for lunch. We’re using it for private events. You can still do a rehearsal dinner or a board meeting or whatever you want at the Manor House, but we’re not using the Manor House for lunch. Tribute is open. In the renovation discussion, we really didn’t talk about what we’re doing with the renovation at the club. We’re doing a major renovation at the club. The biggest piece of it is we’re creating a lot of studio space.
The club, 40 years old, I was talking about Fatjo earlier. The idea was we’re going to build a building and have it be a health club, but if the health club doesn’t work out, we want the building to be able to convert back to a commercial office. Pretty smart. For 40 years, the club has been designed by a hotel designer. In this renovation, we said we really want a world-renowned club designer. We got a guy named Rudy Fabiano, Rudy Fabiano out of New Jersey. Rudy just did a great job on the design. We were creating a lot of social space. One of the big things that we’ll have is a huge food and beverage venue that sits along the wall that looks over the pool. We’re creating an outdoor space there on some decks that then will terrace down to the pool.
That is my most anticipated place to go sit and hang out.
There’s going to be an adult side and a family side. If you want to just be kids or no kids. It’s going to be, we hope, the place to hang out.
It will be. I don’t know if it’s going to be reservation-based, but everyone at the club is going to want to sit right there. That’s going to be a good problem to have. I also understand that the restaurant out at the pool area, Arbor Grill. Arbor Grill is now a part of the fitness of the club.
Arbor Grill has always been in between. The hotel serviced it, but it services a lot of the club members. We’ve always struggled with how to manage Arbor Grill. We’re adding the restaurant at the club. We thought it made sense to have the club manage Arbor Grill. As I say that, one of the biggest things that I talk about at the Houstonian, it is a hotel, club, and spa, but it is the Houstonian. Those three buildings are so interrelated in what they do. Everything needs to work together. Our team is really doing a great job with that.
Questions About The Houstonian
They are. I wish we had another hour to talk, because I could talk all day about my favorite place in the city of Houston, or really in the country, almost. I have two final questions, and then Robin’s going to wrap it up with us. The two questions I get from guests all the time, was the Manor House built where it is now, or was it moved onto the property?
No, it was built where it is now. If you go back, and there’s a couple of books, the Manor House, there was a ten-acre tract of land that the Manor House was built on. There was a house that Staub also designed that was owned by one of the Fay brothers, which is now the Fay School. There was another house that Staub designed down where the apartments are at the corner of Woodway and North Post Oak. That was also a Staub house. There were these three ten-acre slivers that all three had Staub houses. See how it was built where it was in the ’50s.
That’s great. The second question I get all the time, almost every day, is, is the beautiful high-rise, the Houstonian high-rise, a part of the Houstonian group?
Great question. It is not. The Houstonian Estates are owned by the residents, and its condo association is managed by the residents. They were developed at about the same time. I don’t have clarity on the history of that development, but they are great neighbors and friends, but they’re not part of our property.
Episode Wrap-up
This has been absolutely amazing. I know that our audience is going to love hearing about the Houstonian, Redstone Group, and everything we’ve talked about. We have guests literally that fly in from all over the world that take this information back. One of our biggest comments is, “We loved the accommodations while we were at J. Flowers.” Thank you, guys, for what you’re doing.
Thank you. If someone wants to reach you or find out about the club, the hotel, or the spa, who should they email or contact?
They can email me, JDurie@Redstonegroup.com. No lines, no dashes. I can connect you with anyone, but certainly, calling our main line at the hotel, 713-680-2626, is a good way to get in touch with us. Our website is www.Houstonian.com.
Great, and you are hiring?
We are hiring.
Any particular positions you want to mention?
I’ve already mentioned massage and estheticians, culinary and wait staff within food and beverage, and housekeeping tend to be our biggest needs.
You bet. We’ll certainly keep all that in mind as we learn.
We’ll spread the word. For more information about J. Flowers?
The easiest way to do it is James@JFlowersHealth.com or 713-783-6655 or JFlowersHealth.com.
Great. Thank you.
John, thank you so much.
Thank you. Great to be with you this morning. Good to be with you.
I’d like to remind everyone watching or listening to us that there are numerous platforms to find our podcast, YouTube, Apple Podcasts, SoundCloud, Spotify, Stitcher, and iHeartRadio. Please share this episode on social media or with someone that you think it could help. We remind you also that a clear diagnosis is key to the most effective treatment possible. See you next week.
Thanks, Robin.
Thank you.
Bye, everybody.
Thank you, John.
Important Links
- Flowers Health Institute
- James Flowers on LinkedIn
- Robin French on LinkedIn
- JFlowers Health Institute Contact – (713) 783-6655
- Subscribe on your favorite player: https://understanding-the-human-condition.captivate.fm/listen
- John’s Email – jdurie@redstonegroup.com
- John Durie on Instagram
- John Durie on Facebook
- John Durie on LinkedIn
- The Houstonian Hotel, Club & Spa
- The Redstone Group
- The Houstonian Main Line – (713) 680-2626
- YouTube
- Apple Podcast
- SoundCloud
- Spotify
- Stitcher
- iHeart Radio
